Privacy Policy

SandraCraftyCardz (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK GDPR.

1. Information We Collect

We may collect:

Your name, email address and postal address
Order details and personalisation information
Payment information (processed securely by third‑party providers – we do not store card details)
Basic website usage data such as IP address and cookies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Respond to messages or enquiries
Improve our website and services
Send marketing emails only if you have given consent
3. Sharing Your Information
We only share your data with trusted service providers such as:
Payment processors (e.g., PayPal, Stripe)
Delivery companies (e.g., Royal Mail)
Website hosting and analytics providers
We never sell your personal information.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies in your browser settings.

5. How Long We Keep Your Data

We keep order information for up to 6 years for tax and accounting purposes. Marketing information is kept until you unsubscribe.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Ask us to correct or delete your data
Withdraw consent for marketing at any time

To exercise your rights, contact us at sandra@sandracraftycardz.co.uk

7. Contact Us

If you have any questions about this policy or how your data is handled, please contact: SandraCraftyCardz Email: sandra@sandracraftycardz.co.uk